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Effective Communication, Presentation and Business Writing for Success Boot Camp


Even the best ideas and strategies are useless if they cannot be communicated. This communication course delivers a best-in-class learning experience via interactive lessons, group assessments, and role-playing activities.

This is a five-day boot camp.


Individuals looking to sharpen their communication and collaboration skills.


I. The nature of communication

  1. Why people struggle with communication
  2. "Language games" and "frames" Fuzzy goals
  3. The importance of the "core" Four common problems
  4. Rush to judgment
  5. Letting emotions run high
  6. Not letting images and ideas "unfold"
  7. Misunderstanding your audience
  8. Simple strategies to communicate well
  9. Stories and journeys
  10. Getting the context right
  11. Thinking in pictures

II. The Golden Rule

  1. The philosophy: Journey
  2. The application: Start strong, finish strong
  3. Using the Golden Rule at all levels of writing

III. Building Blocks

  1. Sentences
  2. S-V-O core
  3. From S-V-O to S-V-WWWWWH
  4. From simple to compound and complex sentences
  5. The right words
  6. The Golden Rule, redux
  7. Paragraphs
  8. Defining the paragraph
  9. Rooms and corridors
  10. Tabloid headlines
  11. The arc of the paragraph

IV. Slotting paragraphs Knowing your audience (part 1)

  1. The mirror and the kaleidoscope
  2. Horizontal and vertical business languages

V. Storytelling (part 1): Visuals

  1. Characters
  2. Setting: the "world of the story" Action and beats
  3. Details VI. Thinking in pictures: Developing great PowerPoint presentations
  4. Storyboarding
  5. Writing for pictures
  6. Slotting ideas
  7. Yo-Yoing
  8. Supplementing presentations

VII. Idea Hunting

  1. Observation identifying possibilities with the Thomas Edison approach
  2. Metaphor comparing observations with past knowledge and experience
  3. Conversation explore different possibilities

VIII. Storytelling (part 2)

  1. The arc of the story
  2. Struggle encountering brick walls
  3. Suspense creating a sense of uncertainty to resolve
  4. Change showing how things change
  5. Meaning understanding the moral of the story

IX. Shapes, Numbers, and Order

  1. Shapes:
    1. Arc
    2. Arrow
    3. Middle-In-Out (in media res)
    4. Circles
    5. Spirals
  2. Numbers
    1. Ones
    2. Twos
    3. Threes
    4. Four and More
    5. Order
    6. Lists
    7. Inverted pyramid

X. Yo-Yoing Analysis/explaining

  1. The journey
  2. Unfolding ideas
  3. The ladder of abstraction

XI. Knowing your audience (part 2)

  1. Speaking the native language
  2. Start with the core of common ground
  3. Defining tricking terms
  4. Mapping the whole territory

XII. Editing

  1. The Golden Rule, redux
  2. Search and Destroy system
  3. Working backwards

XIII. Emails

  1. Why email is the most important of all writing
  2. The structure of emails
  3. Line by line
  4. The choir system: Challenges/Options/Information/Response
  5. The etiquette of email

XIV. Words

  1. Simplicity
  2. Precision
  3. Emotional punch

XV. Presentations (part 1)

  1. The Dale Carnegie formula
  2. The Golden Rule and presentations
  3. Images and ideas

XVI. Big projects

  1. Knowing the audience
  2. The concept of fragments
  3. Yo-Yoing
  4. Mixing words and images
  5. The choir formula, redux

XVII. Memos and reports

XVIII. Impact strategies

  1. Words
  2. Emotions
  3. Surprise

XIX. Presentations (part 2): Connecting with impact

  1. Presentations as conversations
  2. Thinking in pictures, redux
  3. Finding passion in performance
  4. Dale Carnegie formula, redux

What's included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers  & Onsite Certification Testing- (excluding 1-day Adobe, 1-day MS Office and PMP Boot Camps) 
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

Training Formats

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


Instructor Led (the best training format we offer)
Live Online Classroom – Online Instructor Led
Self-Paced Video

Speak to an Admissions Representative for complete details

By far the most competitve price we found, which included exam vouchers, hands on labs, practice test and a true Master of Cyber Security concepts as our Instructor. Franklin Mesa was the best trainer I have ever had and i walked out certified on the last day of my CompTIA Security+ certification bootcamp. 

Marc Alfonso - CompTIA Security + Student


The Academy is one of the best educational values for today's job market.  I studied hard and got certified (A+ and N+).  Even though I had no prior IT experience, I now have a good job replacing obsolete computers in hospitals throughout the country.  At my job interview, I just slid my test scores and certification across the table to the interviewer, who is now my boss.  I was hired the next day.  

Not bad for a 65 year old.

John Arnett- Student 

"I congratulate The Academy for a great facility and good lab computers. The Academy is great and I will definitely be taking more courses and utilizing the services available. Omer Palo is an excellent instructor that truly knows his material. I never felt bored in his class which is a first for me. Thank You."

IT Director, Burger King Corporation

"The instructor Frank Martinez is excellent – he covered so much material in 2 weeks that was unbelievable! He definitely knows what he does and it shows in the way that he conducts each lecture. He is the greatest!"
"Thanks Academy for allowing me to experience the MCSA / MCSE + Security Boot camp."

IT Professional, Florida International University



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