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MOS: Outlook 2010 Boot Camp


Microsoft Office Outlook 2010 provides an integrated solution for managing e-mail, schedules, tasks, notes, and more. Key enhancements include the new cached mode, automatic grouping of messages, junk e-mail handling, and improved reading views. This course is for those with an understanding of Outlook, who need to use Outlook to communicate using Instant Messaging, personalize and organize their mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

This one-day course prepares you for Exam 77-884


Lesson 1: Getting Started with Outlook

  • Identify the Components of the Outlook Interface
  • Read an Email Message
  • Reply to and Forward an Email Message
  • Print an Email Message
  • Delete an Email Message

Lesson 2: Composing Messages

  • Create an Email Message
  • Format a Message
  • Check Spelling and Grammar
  • Attach a File
  • Enhance an Email Message
  • Send an Email Message

Lesson 3: Organizing Messages

  • Manage Email Messages
  • Move Email Messages into Folders
  • Open and Save an Attachment

Lesson 4: Managing Contacts

  • Add a Contact
  • Sort and Find Contacts
  • Find the Geographical Location of a Contact
  • Update Contacts

Lesson 5: Scheduling Appointments

  • Explore the Outlook Calendar
  • Schedule an Appointment
  • Edit Appointments

Lesson 6: Managing Meetings in Outlook

  • Schedule a Meeting
  • Reply to a Meeting Request
  • Track and Update Scheduled Meetings
  • Print the Calendar

Lesson 7: Managing Tasks and Notes

  • Create a Task
  • Edit and Update a Task
  • Create a Note
  • Edit a Note

Lesson 8: Customizing Message Options

  • Modify Message Settings
  • Modify Delivery Options
  • Change the Message Format
  • Set the Out of the Office Notification
  • Create a Contact Group
  • Insert a Hyperlink
  • Create Quick Steps

Lesson 9: Organizing and Locating Messages

  • Sort Messages Using Multiple Criteria
  • Find Messages Using Instant Search
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email

Lesson 10: Setting Calendar Options

  • Set Workdays and Time
  • Display an Additional Time Zone
  • Set Availability Options
  • Create Calendar Groups
  • Manage Automatic Meeting Responses

Lesson 11: Tracking Activities Using the Journal

  • Record a Journal Entry Automatically
  • Record a Journal Entry Manually
  • Modify a Journal Entry

Lesson 12: Managing Tasks

  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks

Lesson 13: Sharing Folder Information

  • Specify Folder Permissions
  • Access Another User's Folder
  • Send Calendar Information in an Email Message
  • Delegate Folder Access to Users

Lesson 14: Customizing the Outlook Environment

  • Customize the Ribbon and Quick Access Toolbar
  • Customize the To-Do Bar
  • Create a Folder Home Page

Lesson 15: Personalizing Your Email

  • Apply Stationery and Themes
  • Create a Custom Theme
  • Create Signatures
  • Modify Signatures
  • Configure Email Message Security Settings

Lesson 16: Organizing Outlook Items

  • Group Items
  • Create Search Folders
  • Apply Conditional Formatting

Lesson 17: Managing Outlook Data Files

  • Create a Data File
  • Add Outlook Data Files to a Mail Profile
  • Change Data File Settings

Lesson 18: Working with Contacts

  • Forward Contacts
  • Edit an Electronic Business Card
  • Use an Electronic Business Card as an Automatic Signature in Messages
  • Export Contacts
  • Perform a Mail Merge
  • Link Items to Business Contact Manager

Lesson 19: Saving and Archiving Email

  • Save Messages in Alternate Formats
  • Archive Messages
  • Protect Personal Folders

Lesson 20: Creating a Custom Form

  • Add Form Fields
  • Save a Form as a Template
  • Test a Form

Lesson 21: Working Offline and Remotely

  • Make Folders Available Offline
  • Configure RPC Over HTTP
  • Download Selected Messages
  • Publish Calendar Information to Office Online

What's included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers  & Onsite Certification Testing- (excluding 1-day Adobe, 1-day MS Office and PMP Boot Camps) 
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

Training Formats

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


Instructor Led (the best training format we offer)
Live Online Classroom – Online Instructor Led
Self-Paced Video

Speak to an Admissions Representative for complete details

By far the most competitve price we found, which included exam vouchers, hands on labs, practice test and a true Master of Cyber Security concepts as our Instructor. Franklin Mesa was the best trainer I have ever had and i walked out certified on the last day of my CompTIA Security+ certification bootcamp. 

Marc Alfonso - CompTIA Security + Student


The Academy is one of the best educational values for today's job market.  I studied hard and got certified (A+ and N+).  Even though I had no prior IT experience, I now have a good job replacing obsolete computers in hospitals throughout the country.  At my job interview, I just slid my test scores and certification across the table to the interviewer, who is now my boss.  I was hired the next day.  

Not bad for a 65 year old.

John Arnett- Student 

"I congratulate The Academy for a great facility and good lab computers. The Academy is great and I will definitely be taking more courses and utilizing the services available. Omer Palo is an excellent instructor that truly knows his material. I never felt bored in his class which is a first for me. Thank You."

IT Director, Burger King Corporation

"The instructor Frank Martinez is excellent – he covered so much material in 2 weeks that was unbelievable! He definitely knows what he does and it shows in the way that he conducts each lecture. He is the greatest!"
"Thanks Academy for allowing me to experience the MCSA / MCSE + Security Boot camp."

IT Professional, Florida International University



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